Providers Currently Enrolled
Here's how you can make the most of your relationship with OCDE Family Support Services:
Keep your provider information up-to-date. You don't have to wait for a call from your OCDE FSS to let us know you have made changes in your services. Contact the assigned OCDE Representative to provide us timely notification of changes in your fees, services, hours, location, or other information.
Provider Services Team
| Provider Alpha | OCDE Representative | Telephone |
|---|---|---|
| Br-H, Vietnamese Speaking A-Z and all YMCA's | Diep Dobmeier | 714-708-3876 |
| K, P-Y, all KinderCare locations | Holly Zimmerman | 714-966-3537 |
| Spanish Speaking A-Z, all Catalyst locations, all Boys & Girls Club locations | Janeth Maldonado | 714-708-3874 |
| A-Bo, I-J, L-O, Z, including most Montessori's | Kimberly Andrews | 714-708-3865 |
Payment Services Team
Don't wait to let us know if you have a problem with your provider payment. We are here to answer your questions about how we calculate payments, the amount you were paid, and replacing a payment you did not receive.
| Provider Alpha | OCDE Representative | Telephone |
|---|---|---|
| N, O, T + Ocean View SD, Kiddie Orange, Tustin, BP, KinderCare AV, BP, LN, PL, RSM, Tustin | Ann Tran | 714-708-3863 |
| G, K, L + Los Alamitos USD, YMCA Laguna Niguel | Cam Sonota | 714-708-3878 |
| Carlos Solis Jr. | 714-668-7865 | |
| A, B, P + Brea Olinda USD, Buena Park SD, 365Respect | Gabriela Lozano | 714-708-3877 |
| S, F + KinderCare FULL, LR, YMCA Huntington | James Felix | 714-327-1048 |
| E, I, J, Q, U-Z + Kiddie HB, SA, YL, KinderCare ANA, SA, Saddleback Valley USD, Saddleback Valley YMCAs | Joselynn Guzman | 714-708-5888 |
| C, D + CARES, CDC, Kiddie CM, KinderCare FV, YMCA Beach Cities | Khanh Tran | 714-708-3882 |
| M, R + Kiddie IRV, KinderCare IRV | Samuel Marquez | 714-708-5896 |
| H + Kiddie MV, KinderCare MV, HH YMCA (Newport) | Yalonda Morris | 714-708-5884 |
Provider FAQs
- Can I get my payment Direct Deposit/ACH?
- Can I get paid without submitting an OCDE attendance sheet?
- Can I submit an Attendance Sheet without parent signature?
- Do I get paid for vacations/holidays?
- Do I get paid when a child is absent?
- How do I change/modify my rates charged?
- How do I submit attendance sheet for payment?
- How do I update my contact information?
- How is the OCDE Attendance Sheet completed?
- How much will I get reimbursed or how much does OCDE reimburse for child care?
- How will I receive my payment if there are changes to my bank account (closed and/or new account)?
- What is a Non-Operation (Non-Op) day?
- When will I be receiving reimbursement?
- Who do I contact with a payment question or to report a discrepancy?